Returns & Exchanges

At Smoke Rise, we strive for complete customer satisfaction. If you are not entirely happy with your purchase, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship the Package

  Drop off your return at any authorized carrier location; ensure the package is scanned to track your return progress.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned merchandise, your refund or exchange will be processed within 5-7 business days.